FAQs- Test takers

A proctoring product is a tool or software used during online exams to monitor and ensure the integrity of the testing process. It typically uses video, audio, and other technologies to prevent cheating.

The proctoring product uses your computer's webcam and microphone to monitor your activities during the exam. It captures audio and video footage to detect any suspicious behavior that may indicate cheating.

Our product requires a computer with a webcam and microphone. We do not need any download whatsoever, unless you are using any lockdown browser.

Our product is Windows based and only works with Chrome and Edge browser.

The proctoring product is designed with privacy in mind. It typically encrypts the data collected during the exam and ensures that access to the footage is limited to authorized individuals, such as instructors or administrators.

No, the proctoring product is designed to only capture video and audio during the exam. It does not access or retrieve any personal files or data stored on your computer.

In case of an internet connection failure, the proctoring product may automatically pause the exam and attempt to reconnect. If the issue persists, you should contact your instructor or exam administrator for further instructions.

Our proctoring product typically records the duration of your exam session. However, the recorded footage is usually reviewed only if any suspicious behavior is detected or flagged by the system.

It depends on the specific rules set by your instructor. Some exams may allow short breaks, while others may require continuous monitoring. Make sure to review the exam instructions provided to you.

Proctoring products use advanced algorithms and AI technology to detect potential cheating behaviors. While they strive for accuracy, it is important to remember that human review and judgment are still necessary to make final determinations.

Yes, the proctoring product can detect if you access unauthorized resources during the exam. It monitors your screen and flags any instances of opening additional tabs or windows.

The proctoring product may not provide immediate notifications during the exam. If any suspicious behavior is detected, it will be reviewed by your instructor or exam administrator, who will take appropriate action. Also, if the quiz has a human proctor, you may be asked a couple of questions to clarify by him/her.

Yes, the proctoring product can detect if someone else is in the room during the exam through video and audio monitoring. 

No, the proctoring product is designed to only monitor your exam activities. It does not have access to your personal information or files stored on your computer.

Proctoring products are designed to differentiate between normal behaviors and suspicious activities. Minor adjustments or movements are generally not flagged unless they are consistently distracting or suspicious.

The usage of scratch paper or physical materials during the exam depends on the specific exam rules set by your instructor. Review the exam instructions to determine whether they are permitted.

If the proctoring product detects suspicious behavior, it will typically generate an alert or flag the incident for further review by your instructor or exam administrator. They will then assess the situation and take appropriate action.

Yes, our proctoring products offer practice or demo exams for students to familiarize themselves with the system. Check with your institution or instructor if such options are available to you.

The storage duration of recorded exam footage may vary depending on your institution's policies. Typically, it is stored for a limited period to allow for review and investigation of any flagged incidents.It will always be deleted after a specific time or end of semester.

If you encounter technical issues with the proctoring product during the exam, try to troubleshoot the problem by following any provided guidelines or contacting technical support. Additionally, inform your exam administrator about the issue as soon as possible for further assistance. We do have support icon in all of our pages which you can use to talk to our support staff.